![]() This is often followed by a sentence on a personal note: I hope you had a great weekend/holiday, or perhaps a reference to a previous communication as in the previous example. ğor recipients you know pretty well, whether colleagues or external contacts, a far more relaxed greeting is the norm: Hello / Hi / Hi there / Morning, with or without their name.It was great to see you at the conference last week. You can also personalize the communication: perhaps a reference to a previous discussion: I hope your meeting with (Client name) went well. If you already have a relationship with the recipient - an external business partner, for example, or the recipient is a senior manager or distant colleague - then Good morning / Good afternoon / Hello are all less formal but nevertheless respectful salutations. ![]() In an email, a slightly less formal greeting is also acceptable: Good morning / Good afternoon Mrs. If you are writing a formal email to someone you don’t know, it is important to use a name in the salutation wherever possible: Dear Mrs.A greeting sets the tone for the whole communication. The more informal world of electronic mail makes salutations and sign-offs an altogether more tricky business. Relaxed yet respectful: How to formulate the perfect greetings and closings for emails Regards / Kind regards / Best wishes / Yours respectfully / With sincere thanks may be more appropriate in such a situation. You can use alternative closings for formal business letters if a more personal approach is required. Don’t forget to check the spelling of the recipient’s name very carefully, or your hard work will have been for nothing! A little research shows interest and respect. But - and a very big but - it is almost always better to address your letter to an individual. Note that ‘Sirs’ is plural, denoting the company as a whole. ![]() If you are writing to a company in general, and not addressing one person in particular: You can normally open and close a formal business letter in one of the following ways. Keeping it formal: Greetings and closings for business letters The first question you need to ask yourself is, am I writing a letter or an email? A business letter is almost always more formal than an email, and the salutation and closing reflect this. ![]()
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